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How to use the learning portal

 

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Browsing the library

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You can access the library by selecting “Learning Library” from the top navigation bar.

Learning Library screenshot

Once in the library, you can use the search tools on the right-hand side to find relevant courses. These options include:

  • Search bar: Type the course name or keywords related to the topic.
  • Filters: Narrow down results using course tags or categories.
  • Additional Fields:
    • Course Label – filter by course type (in-person, webinar, eLearning, or downloadable resource).
    • Filter by estimated duration or course location.
  • Event date range: Browse courses scheduled within a selected timeframe.

You can also see upcoming training by selecting “Training Calendar” from the top navigation bar.

Training Calendar screenshot

In the Training Calendar, click on any date to view available sessions. Select “Sign-up for this appointment session” to begin the booking process.

Booking screenshot

 


 

Booking live training or eLearning

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To book a live training date, first select the course you want to attend from either the Learning Library or the Training Calendar.

At the bottom of the course information page, select “Enrol me.” (as shown below):

Enrol me button

Once enrolled, if the course is eLearning, you will need to complete each tile in order to proceed to your certificate:

Once enrolled, if the course has live training, choose “Book your date” to view the available sessions (see image below):

Book your date button

Select “Book” next to your preferred date to secure your place. You will receive an email confirmation after booking (example shown below):

Book button next to session date

If you are already booked onto a session, a button will appear allowing you to cancel your booking (as shown below):

Cancel booking button

 


 

Accessing your certificates and in progress training

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To access your ongoing training or download your certificates, select “Dashboard” from the top navigation bar.

Top navigation bar with the 'Dashboard' option highlighted

On your dashboard, you can see your In‑progress courses.

Dashboard page showing a list of in-progress courses

You can also view and download any certificates you’ve been awarded using the panel on the right-hand side of the screen. Certificates are also emailed to you automatically when you complete a course.

Right-hand panel on the dashboard showing available certificates to view or download