Accidents and Incidents Training

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council.

Course Dates

Accidents and Incidents - 20th February 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford. 

Accidents and Incidents - 21st February 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford.

Accidents and Incidents - 6th March 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford.  

Accidents and Incidents - 7th March 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford. 

How to book this training

To book a training event, add it to your cart, proceed to checkout, and complete the purchase. It's free, so no payment details are required.

After completing the purchase, you'll be taken to the dashboard. From there, click on the training, then click the "Start" button on the left, and select "View Sessions". Scroll down to see a list of available dates and times. To register, click the register button on the right (you may need to scroll to the right to see it).

Session Details

This training is being held at:

Shire Hall Business Centre,
Market Street,
Stafford,
Staffordshire,
ST16 2LD

You can download instructions to get to the venue.

Session Outcomes

To develop a clear understanding of the impact, management and processes and practices needed to learn from and reduce accidents and incidents in the health and social care sector.

By successfully completing this course you will be able to:

• Understand the difference between accidents and incidents in adult social care settings
• Describe how to recognise adverse events, incidents, errors and near misses
• Explain the importance of accident and incident management in adult social care
• List the relevant legislations in the UK
• Identify legal and regulatory requirements related to accident and incident reporting including an understanding of Care Quality Commission (CQC) requirements
• Describe the consequences of a failure to report an accident or incident
• Understand how to conduct risk assessments to prevent accidents and incidents
• Describe the roles and responsibilities in accident and incident management
• Explain the chain of command and reporting procedures
• Describe how to follow regulatory procedures for reporting accidents and incidents accurately and promptly
• Explain how to conduct thorough investigations into accidents and incidents to identify root causes and implement corrective actions
• Understand why it is important to maintain accurate documentation and records of accidents and incidents
• Understand why it is important to be honest and admit to and report errors
• Identify how to communicate effectively when reporting accidents and incidents to colleagues and relevant authorities including next of kin/families
• Understand how to provide appropriate care and support to service users involved in accidents or incidents
• Understand how to handle difficult conversations and provide support
• Explain the importance of providing emotional support to the service users after accidents or incidents
• Describe how to engage in continuous improvement by reviewing and updating accident and incident management procedures regularly
• Understand how to eliminate any immediate dangers to make the situation safe ensuring all Health & Safety measures are in place

Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training.

If you cannot attend, you can send someone in your place but we will require notification so we can update the course register.

If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others.

All booking changes should be sent to cmdt@staffordshire.gov.uk

Car Parking

Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park.

Refreshment's

Refreshments and lunch will not be provided on the day, however there are shops close by.

If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs.