Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

Based on the Manager Induction Standards, the 11 modules support the development of aspiring and new managers. Containing real-life examples of good practice, the single modules can be used to update learning or the full suite can be used as an introduction to management.   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Visit Skills for Care website to learn more: https://www.skillsforcare.org.uk/Funding/Learning-and-development-funding-for-adult-social-care.aspx?utm_source=LMS&utm_medium=Website&utm_campaign=StokeStaffsLMS&utm_content=LDSS Read more

Palliative and End-of-Life Care eLearning Bundle This comprehensive eLearning bundle is designed to equip people working in care with the knowledge and skills necessary to provide compassionate and effective care for individuals approaching the end of life. The bundle includes four essential courses: Palliative Care Introduction for Care Support Workers: This course provides essential knowledge for care support workers in delivering palliative care. It covers holistic care delivery, effective communication strategies, key considerations for end-of-life care, post-death care, symptom management, and addressing the evolving needs of individuals as they approach the end of life Spirituality and End of Life Care: Explore the profound aspects of spirituality in end-of-life care. This course delves into understanding spirituality and the role of religion, identifying and addressing spiritual distress, and integrating spiritual care within healthcare settings. Advance Care Planning: Gain an in-depth understanding of advance care planning, including definitions, national ambitions, and key considerations. Learn about different types of advance care plans, such as Advance Statements and Advance Decisions to Refuse Treatment, and the role of Lasting Power of Attorney. This course also covers distinctions between palliative and end-of-life care, decision-making processes like DNACPR and ReSPECT, and the delivery of holistic care. Early Identification of End of Life: Focus on the early identification of end-of-life stages using the Gold Standard Framework. This course emphasises national influences and priorities in end-of-life care, recognising illness trajectories, and managing the deterioration of individuals at the end of life. It ensures participants are prepared to provide compassionate and effective care during the final stages of life. Together, these courses offer a holistic approach to end-of-life care, ensuring that healthcare professionals are well-prepared to support individuals and their families with empathy, respect, and expertise. Read more

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Accidents and Incidents - 30th July 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Accidents and Incidents - 13th August 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Accidents and Incidents - 24th September 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Accidents and Incidents - 23rd October 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ  How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: The Shire Hall Business Centre,  2, Market Street, Stafford ST16 2JZ Course Aim and Description Learning Outcomes: By successfully completing this course you will be able to: Understand the difference between accidents and incidents in an adult social care settings Describe how to recognise adverse events, incidents, errors and near misses Explain the importance of accident and incident management in adult social care List the relevant legislations in the UK Identify legal and regulatory requirements related to accident and incident reporting including an understanding of Care Quality Commission (CQC) requirements Describe the consequences of a failure to report an accident or incident Understand how to conduct risk assessments to prevent accidents and incidents Describe the roles and responsibilities in accident and incident management Explain the chain of command and reporting procedures Describe how to follow regulatory procedures for reporting accidents and incidents accurately and promptly Explain how to conduct a thorough investigation of accidents and incidents, identify the root cause and implement corrective actions Understand why it is important to maintain accurate documentation and records of accidents and incidents Understand why it is important to be honest and to admit to and report errors Identify how to communicate effectively when reporting accidents and incidents to colleagues and relevant authorities including next of kin/families Understand how to provide appropriate care and support to service users involved in accidents or incidents Understand how to handle difficult conversations and provide support Explain the importance of providing emotional support to the service users after accidents or incidents Describe how to engage in continuous improvement by reviewing and updating accident and incident management procedures regularly Understand how to eliminate any immediate dangers, ensuring all the Health & Safety measures are in place to reduce any potential re-occurrence   Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training.  If you cannot attend, you can send someone in your place but we will require notification so we can update the course register.  If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others.  All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park.  Refreshment's Refreshments will not be provided on the day, however there are shops close by.  If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting  Read more

Apprenticeships are a vital pathway for individuals seeking to develop their career and skills. These programs offer a unique combination of practical experience and theoretical knowledge, equipping apprentices with the skills and competencies needed to excel in various roles. Apprentices spend a significant portion of their time working alongside experienced staff, this hands-on approach allows them to apply theoretical knowledge in real-world scenarios Upon completion of an apprenticeship, individuals are well-positioned to pursue further qualifications and career advancement. Many apprentices continue their education through higher-level apprenticeships.   Customer Service Practitioner and Business Administrator Customer Service Practitioner (level 2) and Business administrator (level 3)   Administration staff in social care, such as office administrators and receptionists, play a pivotal role in ensuring smooth day-to-day operations. They handle essential tasks like managing records, scheduling appointments, and coordinating communication. Their support helps maintain an organized and efficient environment, which is critical for the delivery of high-quality care services. These qualifications are ideal for someone already established in their business administrator role, refining their skills or someone who is looking to develop their foundational knowledge. Local Partners   Customer Service Practitioner (Stoke-on-Trent College) Customer Service Practitioner Apprenticeship (South Staffordshire College) Business Administrator (Stoke-on-Trent College) Business Administration Apprenticeship (South Staffordshire College)     What to do next Speak with your line manager or supervisor about your interest in your chosen apprenticeship. You will need to agree which institution will provide your apprenticeship, local Colleges and Universities deliver apprenticeship courses but other options can be identified through the Government apprenticeship training courses page. There is often financial support available to support an apprenticeship, contact Adele.Cooke@mpft.nhs.uk for a discussion on what levy funding is available. Read more

This e-learning course is designed to help you understand what adult safeguarding is, and the local policies and procedures within Staffordshire and Stoke-on-Trent.    This course covers the definitions of safeguarding, types of abuse and neglect, the legal framework for adult safeguarding, managing immediate risks, alternatives to safeguarding, making effective referrals, handling abuse disclosures, the referral process, reporting without consent, and concludes with information on Prevent and persons in positions of trust.   This training is suitable for all care support worker staff.   This training is equivalent to 90 minutes participatory hours for CPD. A certificate will be provided upon completion of this training.   This training is currently insufficient to be classed as mandatory training. We will be exploring mandatory training in the future.   This training was developed by the the Social Care Academy for Staffordshire and Stoke-on-Trent in partnership with Staffordshire and Stoke-on-Trent council's and the safeguarding board. Read more

This e-learning course is designed to support you with Advance Care Planning. This course provides an overview of advance care planning, covering essential topics such as definitions, national ambitions, and key considerations. You will learn about different types of advance care plans, including Advance Statements and Advance Decisions to Refuse Treatment, as well as the role of Lasting Power of Attorney.  Please also see other Palliative Care and End of Life training courses developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC): E-Learning: Palliative Care Introduction for Care Support Workers Advance Care Planning Early Identification of End of Life Spirituality and End of Life Care   Webinars: Introduction to ReSPECT and Advance Care Planning Responding to Distress: Communication Skills Care After Death Assessment and Care Planning in Palliative and End of Life Care Difficult Conversations End of Life Education for Care Agencies Last Days of Life   This training is suitable for all care support worker staff.   This training is equivalent to one hour participatory hours for CPD. A certificate will be provided upon completion of this training.   This training does discuss death and dying, and may be upsetting for some audiences.   This training was developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC). Read more