Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

Based on the Manager Induction Standards, the 11 modules support the development of aspiring and new managers. Containing real-life examples of good practice, the single modules can be used to update learning or the full suite can be used as an introduction to management.   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Apprenticeships are a vital pathway for individuals seeking to develop their career and skills. These programs offer a unique combination of practical experience and theoretical knowledge, equipping apprentices with the skills and competencies needed to excel in various roles. Apprentices spend a significant portion of their time working alongside experienced staff, this hands-on approach allows them to apply theoretical knowledge in real-world scenarios Upon completion of an apprenticeship, individuals are well-positioned to pursue further qualifications and career advancement. Many apprentices continue their education through higher-level apprenticeships.   Customer Service Practitioner and Business Administrator Customer Service Practitioner (level 2) and Business administrator (level 3)   Administration staff in social care, such as office administrators and receptionists, play a pivotal role in ensuring smooth day-to-day operations. They handle essential tasks like managing records, scheduling appointments, and coordinating communication. Their support helps maintain an organized and efficient environment, which is critical for the delivery of high-quality care services. These qualifications are ideal for someone already established in their business administrator role, refining their skills or someone who is looking to develop their foundational knowledge. Local Partners   Customer Service Practitioner (Stoke-on-Trent College) Customer Service Practitioner Apprenticeship (South Staffordshire College) Business Administrator (Stoke-on-Trent College) Business Administration Apprenticeship (South Staffordshire College)     What to do next Speak with your line manager or supervisor about your interest in your chosen apprenticeship. You will need to agree which institution will provide your apprenticeship, local Colleges and Universities deliver apprenticeship courses but other options can be identified through the Government apprenticeship training courses page. There is often financial support available to support an apprenticeship, contact Adele.Cooke@mpft.nhs.uk for a discussion on what levy funding is available. Read more

This e-learning course is designed to help you understand what adult safeguarding is, and the local policies and procedures within Staffordshire and Stoke-on-Trent.    This course covers the definitions of safeguarding, types of abuse and neglect, the legal framework for adult safeguarding, managing immediate risks, alternatives to safeguarding, making effective referrals, handling abuse disclosures, the referral process, reporting without consent, and concludes with information on Prevent and persons in positions of trust.   This training is suitable for all care support worker staff.   This training is equivalent to 90 minutes participatory hours for CPD. A certificate will be provided upon completion of this training.   This training is currently insufficient to be classed as mandatory training. We will be exploring mandatory training in the future.   This training was developed by the the Social Care Academy for Staffordshire and Stoke-on-Trent in partnership with Staffordshire and Stoke-on-Trent council's and the safeguarding board. Read more

This e-learning course is designed to support you with Advance Care Planning. This course provides an overview of advance care planning, covering essential topics such as definitions, national ambitions, and key considerations. You will learn about different types of advance care plans, including Advance Statements and Advance Decisions to Refuse Treatment, as well as the role of Lasting Power of Attorney.  Please also see other Palliative Care and End of Life training courses developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC): E-Learning: Palliative Care Introduction for Care Support Workers Advance Care Planning Early Identification of End of Life Spirituality and End of Life Care     This training is suitable for all care support worker staff.   This training is equivalent to one hour participatory hours for CPD. A certificate will be provided upon completion of this training.   This training does discuss death and dying, and may be upsetting for some audiences.   This training was developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC). Read more

This webinar will explore the importance of holistic palliative care assessments and reassessments, detailing what should be included and the documentation that supports these assessments. Participants will learn how to utilise assessment findings to plan care effectively and explore various guidance, tools, and resources to support assessment and care planning. The session will also identify barriers, health inequalities, and protected characteristics, and apply learning to clinical scenarios to incorporate assessment and care planning. Session Details This webinar is held via Microsoft Teams. Available sessions: 14 August 2025 - 2pm to 3:30pm Trainer Information Please also see other Palliative Care and End of Life training courses developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC): E-Learning: Palliative Care Introduction for Care Support Workers Advance Care Planning Early Identification of End of Life Spirituality and End of Life Care   This training is suitable for registered nurses.   This training is equivalent to 90 minutes participatory time for CPD. A certificate will be provided upon completion of this training.   This training does discuss death and dying, and may be upsetting for some audiences.   This training was developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC). Read more

This suite of bitesize digital skills e-learning modules has been developed for all staff working in adult social care. Each module looks at one of 7 areas of digital knowledge and skills under the Digital Skills Framework (opens in a new tab). Whilst each module can be completed separately, they complement each other, and completing the full suite of modules will ensure well-rounded learning of digital skills that can support your knowledge and use of technology in the delivery of care. Read more