Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

Based on the Manager Induction Standards, the 11 modules support the development of aspiring and new managers. Containing real-life examples of good practice, the single modules can be used to update learning or the full suite can be used as an introduction to management. Read more

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Event Date Managers Quality Networking Forum - 27th March 2025 - Beaconside Conference Centre, Stafford, ST18 0BF (09:30-14:15) IMPORTANT - How to book a ticket  To book on to the event, add it to your cart, proceed to checkout, and complete the purchase. It's free, so no payment details are required. Event Details This event is being held at: Beaconside Conference Centre  Stafford Education and Enterprise Park, Weston Road, Stafford, Staffordshire, ST18 0BF You can download a map to the Beaconside Conference Centre. What 3 Words - (///dining.slip.vibes) https://w3w.co/dining.slip.vibes Event Description The Care Market Development Team are excited to announce that our next MQNF (Managers Quality Networking Forum) is planned for 27th March 2025 at Beaconside Conference Centre, Stafford Education and Enterprise Park, Weston Road, Stafford, Staffordshire,ST18 0BF. Our Managers Quality Networking Form is an event which provides social care professionals, managers, owners, nurses etc with an opportunity to gain updates on the latest social care issues and networking opportunities with like-minded peers. Our theme for this event is going to be learning, development and support for staff, which is reflective of current national and local initiatives and discussions. 09:30 Arrival and Registration Health & Social Care update: - Dr Richard Harling (MBE) – Director for Health & Care , Staffordshire County Council Good Practice in International Recruitment : Edward O'Brien - Lester Aldridge Coffee & Networking with stand holders Development for Staff: Suzanne Petrie - Locality Manager, Skills for Care How services can use the councils quality assurance and improvement processes to support their own improvement : Care Market Assurance and Improvement Service Team, Staffordshire County Council. Lunch and Stand holders/ Networking The Adult Social Care Academy : Peter Wood - Senior Quality Intelligence and Market Development Officer, Staffordshire County Council Networking raffle cards Panel Dr Richard Harling (MBE) - Director for Health & Care – Staffordshire County Council Andrew Jepps - Assistant Director, Care Commissioning – Staffordshire County Council Lisa Bates - Place Based Transformation Lead - Staffordshire and Stoke-on-Trent Integrated Care Board Learning from LeDeR: Daniel Pickford - Senior Quality Improvement and Assurance Manager Staffordshire and Stoke-on-Trent Integrated Care Board CQC Single Assessment Framework : Debbie Ho - Inspector Staffordshire & Stoke-On-Trent - CQC 14:15 Closing Remarks / Summary / Evaluation Please note if you have any dietary requirements you will need to email cmdt@staffordshire.gov.uk confirming your name, organisation and what dietary requirements you have. This needs to be done by 6th March 2025 to guarantee that we can make this request  If you have any questions you would like to ask the panel on the day, please email these to cmdt@staffordshire.gov.uk (please note you would remain anonymous) If this event is fully booked, please email cmdt@staffordshire.gov.uk with your name, email address, organisation and contact number and we can put you onto a waiting list. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that on the day you register your car registration when entering the venue, there is a tablet or QR code available in the foyer of the venue. If you don't do this you will be charged. Refreshment's Refreshments and lunch will be provided on the day. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Cancellation  All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Read more

Event Times Tuesday 25th February 1pm - 2pm - Online Webinar via Microsoft Teams How to book this event To book a event, add it to your cart, proceed to checkout, and complete the purchase. It's free, so no payment details are required. After completing the purchase, you'll be taken to the dashboard. From there, click on the training, then click the "Start" button on the left, and select "View Sessions". Scroll down to see a list of available dates and times. To register, click the register button on the right (you may need to scroll to the right to see it). Event Details This is an open interactive webinar for everyone who has signed up to the academy to join. It is your opportunity to feedback about the Academy. A few key questions we'll be asking during this webinar include: What do you like about the Academy? What could be improved? What training has been positive? What training do you want to see? What is the long-term vision of the Academy? ​We will also offer updates on how the Academy is doing, and what the future plans are for the social care academy. Read more

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Accidents and Incidents - 20th February 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford.  Accidents and Incidents - 21st February 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford. Accidents and Incidents - 6th March 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford.   Accidents and Incidents - 7th March 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford.  How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: Shire Hall Business Centre, Market Street, Stafford, Staffordshire, ST16 2LD You can download instructions to get to the venue. Session Outcomes To develop a clear understanding of the impact, management and processes and practices needed to learn from and reduce accidents and incidents in the health and social care sector.   By successfully completing this course you will be able to: Understand the difference between accidents and incidents in adult social care settings Describe how to recognise adverse events, incidents, errors and near misses Explain the importance of accident and incident management in adult social care List the relevant legislations in the UK Identify legal and regulatory requirements related to accident and incident reporting including an understanding of Care Quality Commission (CQC) requirements Describe the consequences of a failure to report an accident or incident Understand how to conduct risk assessments to prevent accidents and incidents Describe the roles and responsibilities in accident and incident management Explain the chain of command and reporting procedures Describe how to follow regulatory procedures for reporting accidents and incidents accurately and promptly Explain how to conduct thorough investigations into accidents and incidents to identify root causes and implement corrective actions Understand why it is important to maintain accurate documentation and records of accidents and incidents Understand why it is important to be honest and admit to and report errors Identify how to communicate effectively when reporting accidents and incidents to colleagues and relevant authorities including next of kin/families Understand how to provide appropriate care and support to service users involved in accidents or incidents Understand how to handle difficult conversations and provide support Explain the importance of providing emotional support to the service users after accidents or incidents Describe how to engage in continuous improvement by reviewing and updating accident and incident management procedures regularly Understand how to eliminate any immediate dangers to make the situation safe ensuring all Health & Safety measures are in place Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All booking changes should be sent to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. Refreshment's Refreshments and lunch will not be provided on the day, however there are shops close by. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Read more

Apprenticeships are a vital pathway for individuals seeking to develop their career and skills. These programs offer a unique combination of practical experience and theoretical knowledge, equipping apprentices with the skills and competencies needed to excel in various roles. Apprentices spend a significant portion of their time working alongside experienced staff, this hands-on approach allows them to apply theoretical knowledge in real-world scenarios Upon completion of an apprenticeship, individuals are well-positioned to pursue further qualifications and career advancement. Many apprentices continue their education through higher-level apprenticeships.   Customer Service Practitioner and Business Administrator Customer Service Practitioner (level 2) and Business administrator (level 3)   Administration staff in social care, such as office administrators and receptionists, play a pivotal role in ensuring smooth day-to-day operations. They handle essential tasks like managing records, scheduling appointments, and coordinating communication. Their support helps maintain an organized and efficient environment, which is critical for the delivery of high-quality care services. These qualifications are ideal for someone already established in their business administrator role, refining their skills or someone who is looking to develop their foundational knowledge. Local Partners   Customer Service Practitioner (Stoke-on-Trent College) Customer Service Practitioner Apprenticeship (South Staffordshire College) Business Administrator (Stoke-on-Trent College) Business Administration Apprenticeship (South Staffordshire College)     What to do next Speak with your line manager or supervisor about your interest in your chosen apprenticeship. You will need to agree which institution will provide your apprenticeship, local Colleges and Universities deliver apprenticeship courses but other options can be identified through the Government apprenticeship training courses page. There is often financial support available to support an apprenticeship, contact Adele.Cooke@mpft.nhs.uk for a discussion on what levy funding is available. Read more

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Advanced Dementia - 26th February 2025 - 09:30-16:30 - Beaconside Conference Centre (Uttoxeter Suite) Advanced Dementia - 27th February 2025 - 09:30-16:30 - Beaconside Conference Centre (Uttoxeter Suite) Advanced Dementia - 4th March 2025 - 09:30-16:30 - Beaconside Conference Centre (Stone Suite) Advanced Dementia - 5th March 2025 - 09:30-16:30 - Beaconside Conference Centre (Stone Suite) How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details These sessions are held at: Beaconside Conference Centre  Stafford Education and Enterprise Park, Weston Road, Stafford, Staffordshire, ST18 0BF You can download a map to the Beaconside Conference Centre. What 3 Words - (///dining.slip.vibes) https://w3w.co/dining.slip.vibes Session Outcomes This course contains two different sections. The morning will be focussing on the theoretical content about dementia. The afternoon will be a Dementia Interpreter session. The Dementia Interpreter session is an interactive, experiential session focussing on the communication barriers that dementia can cause. Delegates will get to experience some of these barriers for themselves during the session through the use of specially designed equipment which will impair their ability to communicate. All delegates who complete the course will also have the opportunity to become registered Dementia Interpreters should they wish to do so. This will give them full access to the Dementia Dictionary project, the world’s first completely free to use service helping people to understand what people living with dementia may be communicating through their behaviours, actions, and vocalisations. Being a registered Dementia Interpreter will allow delegates to make full use of this incredible resource, contribute to helping people around the world better understand people living with dementia, and enable them to network with tens of thousands of other Dementia Interpreters from a diverse range of backgrounds to share knowledge and ideas. Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All booking changes should be sent to cmdt@staffordshire.gov.uk Car Parking Please ensure that on the day you register your car registration when entering the venue, there is a tablet or QR code available in the foyer of the venue. If you don't do this you will be charged. Refreshment's Refreshment's and lunch will be not be provided on the day, there is an on site café to purchase these or we recommend bringing your own. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Read more