Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Improving your CQC rating - 10th February 2026 - 10:00 -16:00 - The Stone House Hotel, Brooms Park Stafford Road, Stone ST15 0BQ  Improving your CQC rating - 10th March 2026 - 10:00 -16:00 - The Stone House Hotel, Brooms Park Stafford Road, Stone ST15 0BQ  How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: The Stone House Hotel,  Brooms Park Stafford Road, Stone, ST15 0BQ  Course Aim and Description Are you struggling to meet CQC standards? Join our training and discover practical strategies to achieve a good rating. Maintaining CQC standards is crucial for any regulated adult social care provider committed to delivering excellent care. It's essential to understand the CQC assessment process and how you can provide evidence that your care quality aligns with national standards. This not only benefits the individuals you support and your staff teams but also enhances your service's reputation. Tailored for registered managers, quality leads, compliance leads, nominated individuals, owners and team leaders, the interactive seminar presents a step-by-step approach to driving improvements. You will gain insights into successful recovery strategies from a 'requires improvement' or 'inadequate' rating, learn how to identify and overcome obstacles to improvement and understand the specific evidence required to demonstrate successful resolution of issues. The course includes two key elements: 1) Looking at the importance of implementing improvements and overcoming obstacles. ▪ The benefits of making improvements ▪ The impact of CQC regulations, notifications and breaches ▪ What to avoid on your improvement journey ▪ Overcoming the barriers to improvement 2) Looking at how to involve others in driving forward improvements and evidencing changes made. ▪ Involving others in helping you to improve ▪ Practical problems and solutions ▪ How to action and evidence improvements ▪ Maintaining quality Key Benefits include: - Strategically prepare your team for CQC re-assessment, ensuring a clear path to success. - Understand what evidence is expected and learn how to demonstrate that your service meets the CQC's standards. - Gain a comprehensive understanding of the support systems available to you for effective CQC assessment. - Understand how to implement practical solutions within your service. - Receive an electronic participant toolkit with seminar materials, useful insight and guidance. Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training.  If you cannot attend, you can send someone in your place but we will require notification so we can update the course register.  If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others.  All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please note that there is free on site car parking at The Stone House Hotel. Refreshment's A small basic lunch will be provided on the day.  Drinks will not be provided on the day, however there are shops close by and a cafe on site. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more

What is Motivational Interviewing? It is an effective evidence-based approach to overcoming ambivalence (ambivalence keeps many people from making positive life.) It is non-judgmental, non-confrontational and non-adversarial. It is a method that works on facilitating and engaging motivation within the customer in order for them to think about and change their behaviour.   This training can be booked through Insight Academy's EventBrite Webpage. When: Tuesday 7 October 2025, 9:30am - 4pm Wednesday 8 October, 9:30am - 4pm This is a two-day course. You must attend both days to complete the course. Where: The Dudson Centre, Hope Street, Hanley, ST1 5DD The car park at the Dudson Centre is at the front of the building and is pay & display   Eligibility This session is available to people who live or work in the Stoke-on-Trent area. Other Information The training is appropriate for anyone who is dealing directly with children, young people and adults including: Managers, Social Care, Organisational Leaders, Housing Officers, Frontline staff etc. Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date. Course and Trainer Information Steven Talbot has been successfully training people in Motivational Interviewing for eleven years. He has trained: Social workers, teachers and teaching support, housing officers, all manner of front facing support workers, fire and safety officers, mental health professionals and various other professionals. Feedback from the course has been 100% positive, with many people stating how the course has changed the way that they work with customers and / or service users, and seen customers making great strides in changing their lives. Read more

This Lite-bite course has been developed to introduce the topic of Action planning. Further research and learning is required to provide a complete understanding. Requirements are often unique to individual care services, and you should consider how best to implement practices. This Lite-bite course introduces the essential aspects of effective action planning and how to ensure it is done constructively. Read more

This Lite-bite course has been developed to introduce the topic of Assessing Risk. Further research and learning is required to provide a complete understanding. Requirements are often unique to individual care services, and you should consider how best to implement practices  This Lite-Bite e-Learning course provides a comprehensive overview of risk assessment in adult social care. The course covers the essential steps of identifying, evaluating, and managing potential risks to ensure the safety and well-being of individuals receiving care. Participants will learn about the importance of person-centred and dynamic risk assessments, the use of risk matrices, and the implementation of effective prevention measures. Through practical examples and interactive quizzes, learners will gain the knowledge and skills needed to conduct thorough risk assessments and contribute to a safer care environment.  Read more

This Lite-bite course has been developed to introduce the topic of Audit Fundamentals. Further research and learning is required to provide a complete understanding. Requirements are often unique to individual care services, and you should consider how best to implement practices  This Lite-Bite course introduces the topic of Audit Fundamentals, providing an essential overview of the audit process and its significance in ensuring high-quality, safe, and effective care. Audits are not merely compliance measures but opportunities for developing everyday practices, building trust, ensuring quality, and driving continuous improvement. This course covers the circular nature of the audit process, its role in regulatory compliance, quality improvement, risk management, and staff development. It emphasises the importance of audit documentation in training, legal protection, and defending organizational actions. While this course provides a foundational understanding, further research and learning are recommended to tailor practices to individual care services. Read more

This Lite-bite course has been developed to introduce the topic of career development planning. The course covers essential topics such as setting career goals, developing your plan, and enhancing your key skills. You will learn how to identify opportunities for growth, build a professional network, and continuously adapt to changes. Read more