Content
14 modules
Rating
Course length
15 mins
Instructor
Academy Admin
Price
Free
+ VAT

Description
Gathering feedback is a crucial aspect of ensuring continuous improvement and meeting the needs of those you support. Understanding how to effectively collect and utilize feedback can lead to meaningful changes. This course will explore various methods for gathering feedback through Microsoft Forms but there are other digital platforms that can be used to gather feedback.
Microsoft Forms has been selected as the core basis for this course following feedback through the Academy. Licence costs for accessing the application may be applicable and alternative platforms are available.
Certificate
By completing/passing this course, you will attain the certificate Social Care Academy Certificate of Completion
Learning credits
CPD
0.15
1.
Introduction
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2.
Importance of Gathering Feedback
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3.
Types of questions
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4.
Creating the questions
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5.
Style
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6.
Settings
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7.
Preview
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8.
Collecting Responses
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9.
Viewing responses
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10.
Alternative digital platforms
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11.
Utilising feedback and demonstrating changes
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12.
Conclusion
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13.
Further reading
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14.
E-Learning Survey
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