Leadership Support (2 day course)

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council.

Please note this training is a 2 day course, please ensure you can commit to the full 2 days before booking this training. 

Course Dates

Leadership Support Training - 7th and 8th August 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ

Leadership Support Training - 17th and 18th September 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ

Leadership Support Training - 7th and 8th October 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ 

Leadership Support Training - 12th and 13th November 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ (Tickets for this date will be released in the upcoming months)

How to book this training

To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training.

Session Details

This training is being held at:

The Shire Hall Business Centre, 
2, Market Street,
Stafford
ST16 2JZ

Course Aim and Description

Learning Outcomes:

By successfully completing this course you will be able to:

•             Describe the term leadership and the qualities of a leader

•             Understand different leadership styles and apply appropriate approaches based on situational needs.

•             Understand the importance of being visible and approachable as a leader

•             List the relevant legislations in the UK

•             Learn how to effectively delegate tasks and responsibilities

•             Describe how staff can understand what the vision, values and strategies of your service are, and how they can achieve them in their role

•             Understand how to effectively manage resources and identify the appropriate type and level of recourses required to deliver safe and effective service            

•             Describe how to identify and address poor or variable staff performance

•             Learn how to identify the strengths, interests, and developmental needs of staff members

•             Understand how to identify and address staff development needs

•             Learn techniques for setting SMART goals for staff development

•             Understand why providing constructive feedback and recognition can support staff in their development journey

•             Develop skills in providing constructive feedback during supervision sessions

•             Learn how to respond to feedback in a timely and professional manner

•             Demonstrate effective communication and interpersonal skills to support and motivate staff members

•             Understand what is active listening and empathetic communication and how to practice it during supervisory interactions

•             Understand the importance of promoting staff wellbeing and resilience

•             Understand how to support staff to manage their own health, care and wellbeing and recognising the importance of self-care in leadership roles

•             Describe how to manage the impact of their emotions and behaviour

•             Understand importance of building and maintaining strong relationships with all staff, including clients, families, and community partners

•             Understand importance with working in collaboration with others in and across networks

•             Understanding the causes of conflict and how to effectively manage it

•             Develop skills in active listening, effective communication, and problem-solving

•             Develop skills in active listening, empathy, and effective communication

•             Develop skills in critical thinking, analysis, and decision-making

•             Understand the importance of considering multiple perspectives and gathering information before making decisions and encouraging other have the confidence and opportunity to contribute.

•             Learn how to make ethical and informed decisions that align with the values and goals of the organisation and respecting the culture beliefs the individual

•             Understand the importance of effectively managing comments and complaints

•             Understand the importance of encouraging improvement and innovation to create continuous service improvement

Booking Changes

Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. 

If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. 

If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. 

All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk

Car Parking

Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. 

Refreshment's

Refreshments will not be provided on the day, however there are shops close by. 

If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs.

Waiting List

If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list.