Trauma and Drug Induced Psychosis: The Skilled Helper (Stoke-on-Trent Providers)

This half day, workshop driven session, focuses on improving the assessment, understanding and safe management of customers presenting with emotional disturbance, psychosis and trauma. Consideration is given to lone-working, team working and leadership in creating a consistent approach to conflict management.

1. Situational Awareness: Take away exercises for reading the room, preventing the event, maintaining self-awareness and getting to know yourself.
2. Positive Communication: Reading the customer; thinking, feeling and behaviour. Positive engagement and rapport. Building confidence and resilience.
3. Conflict Communication: How to manage yourself in a crisis. Taking calm and confident control. When to engage, when to withdraw and when to seek help.
4. The Felt-Sense Model: An all agency model for building self-regulation skills for people with addictions and trauma.

This training can be booked through Insight Academy's EventBrite Webpage.

Eligibility

This session is available to people who live or work in the Stoke-on-Trent area.

Other Information

Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date.