Delivering Outstanding Care

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council.

Course Dates

Delivering Outstanding Care - 11th February 2026 - 10:00 -16:00 - The Stone House Hotel, Brooms Park Stafford Road, Stone ST15 0BQ 

Delivering Outstanding Care - 11th March 2026 - 10:00 -16:00 - The Stone House Hotel, Brooms Park Stafford Road, Stone ST15 0BQ 

How to book this training

To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training.

Session Details

This training is being held at:

The Stone House Hotel, 
Brooms Park Stafford Road,
Stone,
ST15 0BQ 

Course Aim and Description

Join our one-day transformative seminar to unlock excellence in care, elevate your standards and exceed expectations.

Gain valuable insights to exceed Care Quality Commission (CQC) expectations. Informed by best practice, this training course is designed to expand your knowledge of what it takes to deliver the highest standards of care. Understand the CQC assessment process and learn how to evidence the quality of care provided complies with the national standards, holding utmost significance for the people you support, staff teams and the wider reputation of your service.

Tailored for registered managers, quality leads, compliance leads, nominated individuals, owners and team leaders. The training equips you with the knowledge and tools needed to progress from ‘Good’ to ‘Outstanding’. 

Key subjects and benefits :
- Discover benefits and deepen your understanding on what outstanding care looks like.
- Effectively promote what you do for the people you support.
- How to have an outstanding assessment.
- Understand what outstanding looks like in the CQC Single Assessment Framework.
- Learn how to evidence outstanding care.

All participants will receive exclusive resources including:
- Delivering outstanding care toolkit, covering key learning and practical activities.
- Handouts and slide notes, supporting your learning and engagement during the seminar.
- Certificate of attendance, providing confirmation of your commitment to excellence.

Booking Changes

Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. 

If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. 

If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. 

All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk

Car Parking

Please note that there is free on site car parking at The Stone House Hotel.

Refreshment's

A small basic lunch will be provided on the day. 

Drinks will not be provided on the day, however there are shops close by and a cafe on site.

If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs.

Waiting List

If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list.