Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

This webinar will support participants to evaluate their own knowledge and skills in recognising and responding to distressed individuals. They will learn to apply a structured, evidence-based approach to communication and appreciate the value of person-centred conversations in empowering individuals to control the support they receive. Additionally, participants will learn essential communication principles and skills for effectively addressing concerns. Session Details This webinar is held via Microsoft Teams. Available sessions: 15 July 2025 - 2pm to 3pm 23 September - 2pm to 3pm Training Information Please also see other Palliative Care and End of Life training courses developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC): E-Learning: Palliative Care Introduction for Care Support Workers Advance Care Planning Early Identification of End of Life Spirituality and End of Life Care The SWAN Model in End of Life and Bereavement Care   Webinars: Available for registered staff: Assessment and Care Planning in Palliative and End of Life Care Difficult Conversations Care After Death Last Days of Life Available for all staff: Introduction to ReSPECT and Advance Care Planning Responding to Distress: Communication Skills End of Life Education for Care Agencies     This training is suitable for all care support worker staff.   This training is equivalent to 60 minutes participatory time for CPD. A certificate will be provided upon completion of this training.   This training does discuss death and dying, and may be upsetting for some audiences.   This training was developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC). Read more