Description
This webinar will support participants to evaluate their own knowledge and skills in recognising and responding to distressed individuals. They will learn to apply a structured, evidence-based approach to communication and appreciate the value of person-centred conversations in empowering individuals to control the support they receive. Additionally, participants will learn essential communication principles and skills for effectively addressing concerns.
Session Details
This webinar is held via Microsoft Teams.
Available sessions:
- 15 July 2025 - 2pm to 3pm
- 23 September - 2pm to 3pm
Trainer Information
Please also see other Palliative Care and End of Life training courses developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC):
E-Learning:
- Palliative Care Introduction for Care Support Workers
- Advance Care Planning
- Early Identification of End of Life
- Spirituality and End of Life Care
This training is suitable for all care support worker staff.
This training is equivalent to 60 minutes participatory time for CPD. A certificate will be provided upon completion of this training.
This training does discuss death and dying, and may be upsetting for some audiences.
This training was developed by the MPFT Palliative and End of Life Care Team (Palliative + EOLC).
Objectives
- Evaluate your own knowledge and skills in recognising and responding to distressed individuals.
- Apply a structured, evidence-based approach to communication.
- Recognise the value of a person-centred conversation in empowering the individual to control the support they receive.
- Recall communication principles and skills that can be used to effectively respond to concerns.
Certificate
By completing/passing this course, you will attain the certificate Social Care Academy Certificate of Completion
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