This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Accidents and Incidents - 24th September 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Accidents and Incidents - 23rd October 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Course Aim and Description Learning Outcomes: By successfully completing this course you will be able to: Understand the difference between accidents and incidents in an adult social care settings Describe how to recognise adverse events, incidents, errors and near misses Explain the importance of accident and incident management in adult social care List the relevant legislations in the UK Identify legal and regulatory requirements related to accident and incident reporting including an understanding of Care Quality Commission (CQC) requirements Describe the consequences of a failure to report an accident or incident Understand how to conduct risk assessments to prevent accidents and incidents Describe the roles and responsibilities in accident and incident management Explain the chain of command and reporting procedures Describe how to follow regulatory procedures for reporting accidents and incidents accurately and promptly Explain how to conduct a thorough investigation of accidents and incidents, identify the root cause and implement corrective actions Understand why it is important to maintain accurate documentation and records of accidents and incidents Understand why it is important to be honest and to admit to and report errors Identify how to communicate effectively when reporting accidents and incidents to colleagues and relevant authorities including next of kin/families Understand how to provide appropriate care and support to service users involved in accidents or incidents Understand how to handle difficult conversations and provide support Explain the importance of providing emotional support to the service users after accidents or incidents Describe how to engage in continuous improvement by reviewing and updating accident and incident management procedures regularly Understand how to eliminate any immediate dangers, ensuring all the Health & Safety measures are in place to reduce any potential re-occurrence Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. Refreshment's Refreshments will not be provided on the day, however there are shops close by. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting Read more
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This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Advanced Dementia - 15th September 2025 - 09:30-17:00 - Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Advanced Dementia - 19th November 2025 - 09:30-17:00 - Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Advanced Dementia - 10th February 2026 - 09:30-17:00 - Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ (Tickets to be released later in the year) Advanced Dementia - 18th March 2026 - 09:30-17:00 - Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ (Tickets to be released later in the year) How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: Shire Hall Business Centre, 2, Market Street, Stafford, ST16 2JZ Course Aim and Description Aim: To develop an advanced knowledge of dementia and provide the best outcomes for people living with it By successfully completing this course you will be able to: • Understand what dementia is and explain the importance of dementia awareness • Describe the types, signs, progression and stages of dementia • Understand what is delirium and the symptoms associated with it • Explain the difference between dementia and delirium • Understand how dementia impacts an individual’s willingness to engage with others • List all the relevant legislations and the legal framework in the UK • Describe the physical, psychological and emotional problems faced by people with dementia • Understand the issues around their wellbeing and quality of life • Explain why people with dementia present certain behaviours • Describe the triggers of those behaviours, along with strategies to de-escalate them • Demonstrate the strategies and skills required to effectively communicate with people living with dementia • Describe how to deliver person-centred care to an individual with dementia • Understand the administration of medication to individuals with dementia using a person-centred approach • Explain how to use evidence-based interventions to address cognitive and functional decline in people with dementia • Understand how to maintain dignity, empower the individuals to make choices and maintain independence as much as possible • Describe the ethical considerations in decision-making and capacity assessment • Understand the importance of equality, diversity and inclusion in dementia care • Explain how to develop empathy, compassion, and cultural sensitivity in dementia care practice • Describe how to design meaningful activities to improve the engagement of individuals with advanced dementia Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. Refreshment's Refreshments will not be provided on the day, however there are shops close by. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more
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This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Audit Training - 25th September 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Audit Training - 21st October 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Audit Training - 25th February 2026 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ (Tickets for this date will be released later in the year) How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Course Aim and Description Learning Outcomes: By successfully completing this course you will be able to: • Understand what care audit is and how you can use it to improve the quality of your services • Understand the key stages of a care audit • List the relevant legislations in the UK • Describe the importance of involving and supporting the people who use your services • List some tips and guidance for conducting care audit in your organisation • Understand what is meant by supporting personalisation of services • Define audit scope and frequency • Understand how to plan and prepare for an audit or inspection • Understand everything about auditing the care plans including basic audit process for care plans • Describe the importance of audit action plans • Understand everything about root cause analysis (RCA) • Describe how to close the audit loop and report the progress Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. Refreshment's Refreshments will not be provided on the day, however there are shops close by. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more
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This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Care Planning - 23rd September 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Care Planning - 22nd October 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Care Planning - 11th November 2025 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Care Planning - 4th March 2026 - 09:30-17:00 - The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ (Tickets will be released later in the year) How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: The Shire Hall Business Centre, 2, Market Street, Stafford ST16 2JZ Course Aim and Description Learning Outcomes: By successfully completing this course you will be able to: • Describe what are care plans and why are they important • List the relevant legislations in the UK • Describe why it is important to ensure the person receives the same care regardless of which care worker is on duty • Understand the importance of recording the care which is being provided • Explain how to support the individual in identifying and managing their own care needs • Understand what is person-centred approach • Understand how to write effective care plans • Explain how to evaluate and review the effectiveness of a care plan over time • Describe the ethical principles and legal frameworks relevant to care planning • Understand the importance of cultural competence in care planning • Understand the importance of interdisciplinary collaboration in care planning • Describe how to develop advance care plans Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. Refreshment's Refreshments will not be provided on the day, however there are shops close by. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more
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Please note this training is currently only being offered to carers that work in Learning Disability Care Settings, that are based in the following areas : East Staffordshire (e.g. Burton, Uttoxeter, Lichfield and Tamworth) West Staffordshire (e.g. Cannock, Rugeley, Stafford, Penkridge, Stone and Codsall). Course Date Dysphagia - 10th October 2025 - 10:00 - 14:30 - The Flanagan Centre, St Georges Hospital, Corporation Street, Stafford, ST16 3SR Dysphagia - 7th November 2025 - 10:00 - 14:30 - The Friary Centre, St Michael’s Court, Trent Valley Road, Lichfield, WS13 6EF Registration and coffee is from 09.45am with a prompt start at 10:00 - Please ensure you arrive prior to 10:00am. How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training can be held at two different venue locations, please check your booking before attending. Course Aim and Description Do you provide care for people with a learning disability? Do those people also have Dysphagia (swallowing difficulties)? If so, please watch this short video, which will help you identify any training needs you might have when supporting people with Learning Disability and Dysphagia. https://www.youtube.com/watch?v=TKU3xo8VmZ4 To support gaps in knowledge and skill, you can now take advantage of free Dysphagia training, which is being offered by your local Speech and Language Team. Please note! If you are based in Shropshire, Telford or Stoke, there are alternative dysphagia training sessions currently being offered by the local Speech and Language Teams who work in those areas. Who is this session for? This session is aimed at all support staff who work in community settings Who support someone with a Learning Disability - to eat and drink and take medication When that person also has swallowing difficulties This course is delivered in-person and involves a presentation of information using projected slides. There will also be guided opportunities to take part in practical activities (e.g. food and drink preparation and modification) and group discussions. There are 16 places available on each course, which lasts for 4½ hours (this includes a 30-minute lunch break). Tea, coffee, squash and biscuits will be available on the day. Delegates will need to bring their own lunch. The course content will cover the following topics: The normal swallow; the factors that can affect the swallow; the risks to a person’s health, wellbeing and quality of life when they have difficulties swallowing; and understanding how to support individuals to continue to enjoy meals and drinks, while reducing their risks of choking and aspiration. By the end of the session the learner should be able to: • Understand how swallowing works • Understand the risks associated with a swallowing difficulty (dysphagia) - including risks of choking and aspiration • Understand the factors which need to be considered when supporting a person with dysphagia • Know how to make a referral to Speech and Language Therapy to request a swallowing assessment • Know how to correctly prepare and modify textures of food and drink in line with national guidance (IDDSI) Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more
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This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. Course Dates Dysphagia and IDDSI standards with hands on practice - 16th September 2025 - 09:30-17:00 - Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford ST18 0BF Dysphagia and IDDSI standards with hands on practice - 6th October 2025 - 09:30-17:00 - Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford ST18 0BF Dysphagia and IDDSI standards with hands on practice - 18th November 2025 - 09:30-17:00 - Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford ST18 0BF Dysphagia and IDDSI standards with hands on practice - 11th February 2026 - 09:30-17:00 - Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford ST18 0BF (Tickets to be released later in the year) Dysphagia and IDDSI standards with hands on practice - 11th March 2026 - 09:30-17:00 Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford ST18 0BF (Tickets to be released later in the year) How to book this training To book a training event, add it to your cart, there will be an option to choose a training session and "purchase" it from the storefront, if there is only one training session available for that course, you will automatically be enrolled on to that session and if there are multiple dates available then you will be prompted to select an available date. Please note there is no cost for this training. Session Details This training is being held at: Beaconside Conference Centre (Uttoxeter Suite) Education And Enterprise Park, Beaconside, Weston Rd, Stafford, ST18 0BF Course Aim and Description Aim: To gain a complete understanding of dysphagia management using IDDSI standards By successfully completing this course you will be able to: • Understand the difference between a normal swallow and an abnormal swallow • Understand what is dysphagia, the signs and symptoms associated with this condition • Identify common causes and underlying medical conditions associated with dysphagia • Understand the implications of dysphagia on a person’s health and wellbeing • Explain the risk factors of aspiration and choking and list some strategies to prevent them • Describe the importance of maintaining adequate hydration and nutrition with safe and efficient swallowing function • Explain why is early detection of dysphagia is important • Understand the importance of the individual’s diet history in the dysphagia assessment process • Explain about the process of assessment and screening of dysphagia • Participate in a group discussion – real life examples and best practices to manage dysphagia in different care settings • List the relevant legislations in the UK • Explain the importance of safe management of food production for people affected by dysphagia. • Understand what is the International Dysphagia Diet Standardisation Initiative (IDDSI), impact, causes and consequences • Describe the IDDSI framework and levels • Understand the rationale behind texture modification of food and drink according to IDDSI levels • Understand texture modification of food according to IDDSI levels • Participate in texture modification and demonstrate your knowledge by testing the texture compliance with IDDSI levels • Understand texture modification of drinks according to IDDSI levels • Participate in texture modification and demonstrate your knowledge by testing the texture compliance with IDDSI levels • Explain the importance of promoting independence and dignity of all the service users • Understand the importance of proper positioning during meals • List the equipment and assistive devices which can be used to support individuals with dysphagia • Explain how to use and maintain dysphagia-specific equipment effectively • Explain the need to gain education and training on safe swallowing strategies and diet modifications • Understand the safe feeding techniques • Understand how environmental factors impact safe swallowing • Understand why is communication and collaboration important • Explain how to communicate effectively with individuals and team members • Understand the need to collaborate with other healthcare professionals • Describe the importance of documentation and accurate record-keeping • Explain the process of documentation of assessment results and recommended interventions • Describe why you should regularly monitor and review the swallowing function and dietary tolerance of the individual • Understand how to recognise and respond to choking incidents and implement emergency protocols Booking Changes Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. All bookings or unenrolment changes should be emailed to cmdt@staffordshire.gov.uk Car Parking Please note that car parking is free on the day, however you must register your car registration when entering the venue, there are QR codes available in the foyer of the venue. If you don't do this, you will be charged. Refreshment's Refreshments will not be provided on the day, however there are shops close by and a cafe on site. If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs. Waiting List If this course is fully booked, or you are unable to attend of the available dates, you can request to be added to the waiting list. Read more
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