Training available at the Social Care Academy for Staffordshire and Stoke-on-Trent

This half day, workshop driven session, focuses on improving the assessment, understanding and safe management of customers presenting with emotional disturbance, psychosis and trauma. Consideration is given to lone-working, team working and leadership in creating a consistent approach to conflict management.   Situational Awareness: Take away exercises for reading the room, preventing the event, maintaining self-awareness and getting to know yourself. Positive Communication: Reading the customer; thinking, feeling and behaviour. Positive engagement and rapport. Building confidence and resilience. Conflict Communication: How to manage yourself in a crisis. Taking calm and confident control. When to engage, when to withdraw and when to seek help. The Felt-Sense Model: An all agency model for building self-regulation skills for people with addictions and trauma.   This training can be booked through Insight Academy's EventBrite Webpage. When: Thursday, 23 October 2025, 9:30am - 2pm Where: The Dudson Centre, Hope Street, Hanley, ST1 5DD The car park at the Dudson Centre is at the front of the building and is pay & display   Eligibility This session is available to people who live or work in the Stoke-on-Trent area. Other Information Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date.   Read more

The aim of this session is to equip you with the skills to work compassionately with people who may have experienced traumatic life experiences.   This training can be booked through Insight Academy's EventBrite Webpage. When: Monday 20 October 2025, 9:30am to 12:30pm Where: Online Webinar   Eligibility This session is available to people who live or work in the Stoke-on-Trent area. Read more

Working in groups brings a broad range of skills, strengths and different lived experiences to a project. However, they may also lead to disagreements and conflict. This session will cover how groups work and how we can understand power and conflict in groups. It will outline how we can use different activities and engagement techniques to help people through the group process and provide group members with an opportunity to reflect on their own strengths and areas for development in group facilitation.   This training can be booked through Insight Academy's EventBrite Webpage. When: Wednesday 8 October 2025, 9:30am to 4pm Where: The Dudson Centre, Hope Street, Hanley, ST1 5DD The car park at the Dudson Centre is at the front of the building and is pay & display   Eligibility This session is available to people who live or work in the Stoke-on-Trent area. Other Information Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date.   Read more

This suite of bitesize digital skills e-learning modules has been developed for all staff working in adult social care. Each module looks at one of 7 areas of digital knowledge and skills under the Digital Skills Framework (opens in a new tab). Whilst each module can be completed separately, they complement each other, and completing the full suite of modules will ensure well-rounded learning of digital skills that can support your knowledge and use of technology in the delivery of care. Read more

This suite of bitesize digital skills e-learning modules has been developed for all staff working in adult social care. Each module looks at one of 7 areas of digital knowledge and skills under the Digital Skills Framework (opens in a new tab). Whilst each module can be completed separately, they complement each other, and completing the full suite of modules will ensure well-rounded learning of digital skills that can support your knowledge and use of technology in the delivery of care. Read more

This short video provides an overview of the Digital Solutions funding available to adult social care providers in Staffordshire and Stoke-on-Trent. It outlines the eligibility criteria, funding limits, and types of digital solutions that qualify for support. Viewers will learn how the funding can help integrate digital tools into existing digital social care record systems to enhance the quality, efficiency, and personalisation of care. Topics covered include: Who is eligible for funding (CQC-registered providers in Staffordshire or Stoke-on-Trent) Funding limits (up to 50% of Year 1 costs, capped at £10,000 per location) Examples of eligible and ineligible digital solutions The application process and where to find support Read more