Leadership Support (2-Day Session)

This course is for Staffordshire Adult Social Care providers delivering care to individuals in Staffordshire or for individuals outside of Staffordshire receiving care funded or commissioned by Staffordshire County Council. 

Course Dates

Leadership Support (2 day course) - 18th/19th February 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford

Leadership Support (2 day course) - 4th/5th March 2025 - 09:00-17:00 - Shire Hall Business Centre, Stafford

Leadership Support (2 day course) - 11th/12th March 2025  - 09:00-17:00 - Shire Hall Business Centre, Stafford

Leadership Support (2 day course) - 20th/21st March 2025  - 09:00-17:00 - Shire Hall Business Centre, Stafford

How to book this training

To book a training event, add it to your cart, proceed to checkout, and complete the purchase. It's free, so no payment details are required.

After completing the purchase, you'll be taken to the dashboard. From there, click on the training, then click the "Start" button on the left, and select "View Sessions". Scroll down to see a list of available dates and times. To register, click the register button on the right (you may need to scroll to the right to see it).

Session Details

Please note this is a two day course. Both days are 9am to 5pm (Please ensure you can commit to both days before booking) 

This training is being held at:

Shire Hall Business Centre,
Market Street,
Stafford,
Staffordshire,
ST16 2LD

You can download instructions to get to the venue.

Course Aim and Description

Aim: To develop effective leaders who will lead and encourage continuous quality improvement

Objectives:

By successfully completing this course you will be able to:

1. Describe the term leadership and the qualities of a leader
2. Understand different leadership styles and apply appropriate approaches based on situational needs.
3. Understand the importance of being visible and approachable as a leader
4. List the relevant legislation in the UK
5. Learn how to effectively delegate tasks and responsibilities
6. Describe how staff can understand what the vision, values and strategies of your service are, and how they can achieve them in their role
7. Understand how to effectively manage resources and identify the appropriate type and level of recourses required to deliver safe and effective service            
8. Describe how to identify and address poor or variable staff performance
9. Learn how to identify the strengths, interests, and developmental needs of staff members
10. Understand how to identify and address staff development needs
11. Learn techniques for setting SMART goals for staff development
12. Understand why providing constructive feedback and recognition can support staff in their development journey
13. Develop skills in providing constructive feedback during supervision sessions
14. Learn how to respond to feedback in a timely and professional manner
15. Demonstrate effective communication and interpersonal skills to support and motivate staff members
16. Understand what is active listening and empathetic communication and how to practice it during supervisory interactions
17. Understand the importance of promoting staff wellbeing and resilience
18. Understand how to support staff to manage their own health, care and wellbeing and recognising the importance of self-care in leadership roles
19. Describe how to manage the impact of their emotions and behaviour
20. Understand importance of building and maintaining strong relationships with all staff, including clients, families, and community partners
21. Understand importance with working in collaboration with others in and across networks
22. Understanding the causes of conflict and how to effectively manage it
23. Develop skills in active listening, effective communication, and problem-solving
24. Develop skills in active listening, empathy, and effective communication
25. Develop skills in critical thinking, analysis, and decision-making
26. Understand the importance of considering multiple perspectives and gathering information before making decisions and encouraging other have the confidence and opportunity to contribute.
27. Learn how to make ethical and informed decisions that align with the values and goals of the organisation and respecting the culture beliefs the individual
28. Understand the importance of effectively managing comments and complaints
29. Understand the importance of encouraging improvement and innovation to create continuous service improvement
     

Please note, by booking onto this training course you are committing to attending at the referenced date and time. Your space on this session has cost Staffordshire County Council and while there is not a cost to yourself or your organisation, public funds have been utilised to fund the training. 

If you cannot attend, you can send someone in your place but we will require notification so we can update the course register. 

If you are unable to attend or send someone in your place, we ask for 7 working days’ notice in order to have the opportunity to offer this space to others. 

All booking changes should be sent to cmdt@staffordshire.gov.uk 

Car Parking

Please ensure that you check prior to attending the training where is most suitable for you to park, we recommend that you refer to Stafford Borough Council's website for car parking information in Stafford Car Parking in Stafford

 and Stone | Stafford Borough Council (staffordbc.gov.uk). The closest car park is the Waterfront car park. 

Refreshment's 

Refreshments and lunch will not be provided on the day, however there are shops close by.  

If you have any additional requirements, such as the need for British Sign Language (BSL) interpretation or mobility requirements, please let us know in advance so that we can make the necessary arrangements to accommodate your needs.